Which is characterized by supportive relationships and open communication?

A positive agency culture is characterized by supportive relationships and open communication. Such a culture fosters an environment where team members feel valued and encouraged to share their thoughts and ideas freely. This open dialogue contributes to mutual respect among colleagues, enhances collaboration, and leads to increased morale and productivity within the agency. In a positive agency culture, employees are more likely to engage genuinely with one another, which can reduce misunderstandings and conflicts, ultimately leading to a more cohesive and effective workplace.

Performance standards typically focus on the metrics or benchmarks that employees must meet, rather than the relational dynamics of the workplace. The onboarding process refers to the procedures involved in integrating new employees into an organization, which may not necessarily emphasize ongoing interpersonal relationships or communication styles. Professional development is oriented towards the growth and advancement of individual skills and knowledge, but it doesn't inherently encapsulate the relational aspect that defines a supportive culture. Therefore, the correct response clearly emphasizes the importance of healthy workplace relationships and communication.