What type of questions encourage clients to share detailed insights instead of simple yes or no answers?

Open-ended questions are designed to elicit more comprehensive responses from clients, allowing them to express their thoughts, feelings, and insights without being restricted to a simple yes or no answer. These questions typically begin with prompts such as "how," "what," "why," or "tell me about," encouraging clients to elaborate on their experiences and perspectives.

By using open-ended questions, a conversation can foster a deeper understanding of a client’s needs, motivations, and challenges, which is crucial for effective communication in a management or advisory context. This type of questioning not only builds rapport but also facilitates a richer dialogue that can lead to more tailored solutions and better outcomes for the client.