What term describes a history of mistakes that impact an agency's financial stability or legality?

The term "Errors and omissions experience" accurately captures the concept of a history of mistakes that can significantly affect an agency's financial stability or legality. This phrase specifically refers to the types of errors that might occur in the provision of professional services, which could lead to financial losses or legal liabilities for the agency. In contexts such as insurance, having a record of errors and omissions experience can directly correlate with how an agency is perceived in terms of risk by clients and insurance providers. A strong history of managing these errors can enhance an agency’s reputation and financial security, while a poor track record may signal potential instability.

In contrast, risk management encompasses a broader strategy that an agency employs to identify, assess, and mitigate risks, rather than focusing solely on past mistakes. Performance review pertains to the evaluation of employee or agency performance, which is distinct from understanding historical errors that could threaten stability. A compliance record relates to adherence to laws and regulations, which again does not specifically address financial stability resulting from past errors. Each of these terms serves a different purpose and highlights different aspects of an agency's operations, which is why "Errors and omissions experience" is the most fitting description in this context.